Privacy Policy

Clipdio turns screen recordings into narrated videos. This policy explains what stays on your computer and what is uploaded when you use Clipdio online.

What stays on your computer

The desktop app stores your projects, recordings, exports, settings and any API keys you add in its local data folder. You can remove local projects and keys from the app or by deleting its local data. Your own API keys are used by the local app to call the provider you chose. They are not sent to Clipdio's credit service.

What we receive

If you sign in, we receive your email address to send a one time code and a welcome email when you create a web account. We store your account, credit balance and credit activity. If you download the desktop app, we store your email, download count, platform and download times, and send a download confirmation. To prevent repeated welcome-credit claims, we also store a protected identifier for this installation and a temporary, protected version of your network address. We store a hash of your session token, not the token itself. If you buy credits, we receive the order and payment status needed to add credits and handle refunds. Dodo Payments handles checkout and payment details.

We store journey events for the path through Clipdio: the page and traffic source, a new account, a download email, a project, a finished narrated export, and a credit purchase. A download email is a download request. It is not an installation or an active user. These events do not include the recording, the script or the exported video.

When you use Clipdio online, we store your uploaded recording, project data and exports so the project can be processed and opened again. You can delete a cloud project from Clipdio. If you share a project, anyone with that link can watch the video until you stop sharing or delete the project. Deleted project files are removed from active storage, while limited account and usage records may remain for security, billing and enforcing the free plan.

When you use Clipdio credits, your request passes through our service to OpenRouter or ElevenLabs. That request can include prompts, parts of a recording, text for speech or voice samples, depending on the feature you use. The provider processes the request and sends the result back through our service. If you use your own key, the local app sends the request directly to that provider.

Who else handles data

Cloudflare stores online project files. Our email provider delivers sign in, welcome, download and project update emails. Dodo Payments handles credit purchases. OpenRouter and ElevenLabs process requests paid with Clipdio credits. If you use your own provider key in the desktop app, that provider handles the content you send to it under its own terms and privacy policy.

How long data stays

Local files remain on your computer until you remove them. Online project files remain until you delete the project or account, subject to backups and records we must keep. Sign in codes work for 10 minutes. Sessions remain active until you sign out.

Your choices

You can use your own provider key instead of Clipdio credits for supported providers. You can replace or remove a saved key in Settings and sign out at any time. To ask about your account data, access or deletion, contact us at [email protected].

Changes

We may update this policy when Clipdio changes. The date at the top shows when this page was last updated.